[Monthly Membership Fee Bundle Payment Course] About continuation

Q

The payment was not made even though I set it to auto-renew.

A

If your registered credit card cannot be used for payment, the following possibilities are possible.

・You automatically suspended the renewal by the 20th of the expiration date month.
・The expiration date of the registered credit card has expired
・The credit limit of the registered credit card has been exceeded.

Please contact your credit card company regarding the usage status of your registered credit card.
*We are unable to conduct surveys or provide responses at the contact point on this site.

In addition, even if the expiration date has expired, it is possible to continue if it is [within 3 months].
For details, please check the help below.

»Q. Please tell me how to continue the procedure.
»Q.Is it possible to continue the membership even if the membership expiration date has passed?

Other questions about "[Monthly Membership Fee Bundle Payment Course] About continuation"

• Q.
  Please tell me how to proceed.
• Q.
  Can I continue my membership after the expiration date?
• Q.
  I have auto-renewal, but when will the expiration date be renewed?
• Q.
  Can I change the credit card information used for automatic renewal?

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