[Apology] Regarding video and audio issues at the online showcase event to commemorate the release of JO1 3RD SINGLE "CHALLENGER"

2021.04.17

NEWS

Thank you for using Tower Records.

 

Regarding the online showcase event to commemorate the release of JO1 3RD SINGLE "CHALLENGER", which will be distributed from noon on 4/17 (Sat.),

We apologize for the inconvenience caused to everyone who was looking forward to the distribution because the video and audio were not distributed properly.

I am sorry.

 

It will be streamed again from 16:00 today, 4/17 (Sat.).

Also, along with that, the archive distribution period will be extended until 4/24 (Sat) 13:00.

Please note that the chat function cannot be used due to system reasons. note that.

 

In order to clarify the cause, we investigated each equipment and internet line, etc.

We will strive to investigate the cause and prevent recurrence.

 

If you have any questions or concerns, please contact us at the number below.

 

■ Inquiries regarding this matter

Tower Records Customer Service: http://faq.tower.jp/faq/show/2348

 

We apologize for the inconvenience caused to everyone who was looking forward to the distribution.

I apologize again.


Tower Records Japan Co., Ltd.

BACK

GO TO THE TOP