Information on JO1 1ST FANMEETING @ Pacifico Yokohama merchandise sales

2020.01.24

NEWS

JO1 1ST FANMEETING OFFICIAL GOODS will be sold at Pacifico Yokohama from Friday, January 31st to Saturday, February 1st.

■ Merchandise sales hours

January 31 (Friday) 11:00-22:00
February 1 (Sat) 10:00-22:00


■ payment method

Payment is cash or *1 PayPay payment only.

*Sold only to fan club members.
* If you are a fan club member, you can purchase it without a ticket.
* We will check the entrance when you line up in the line to purchase goods.
(see image)

*1 For PayPay payment, read the QR code installed at the cash register,
Please enter the amount.
Please be sure to confirm with the salesperson and press the "Payment button" to complete the payment.
Please check in advance how to use it, as we cannot explain the operation at the cash register.


―How to display the entry check screen for fan club member goods―

  1. Please bring your smartphone and log in to the fan club page.
  2. Please access the product sales entrance check page from the top page banner and show it to the staff.
  3. The staff will press the redemption button to confirm.
*If you do not have a smartphone or mobile phone, we will use a dedicated terminal carried by the staff.
*Please enter after confirming that you have logged out after pressing the enter button.
*Since the redemption button can only be pressed once, it can only be used once on the day.

《For ticket holders》

Once you enter the live venue, you cannot re-enter. If you wish to purchase goods, please purchase them in advance before entering.

《Note: About sales hours》

・Depending on the situation on the day, we may have to change the sales start time of the goods, or temporarily suspend or cancel the sales. Please note.


《Note: About sales method》

・ There are 11 types of bracelets, and they will be sold at random. Please note that you cannot choose the type. At the time of 1 accounting, we will sell up to 5 per person.
・For products other than bracelets, we will sell up to 3 items per person at the time of payment.
(Example: 3 T-shirts, 3 pairs of socks, 3 sacoches, 5 bracelets, etc.)
・In addition, the purchase limit is subject to change.
・Since it is an event product, the number is limited. Please forgive me if it is out of stock.


《Notes: About venue limited privilege message card》

・At the goods section, you will receive one "not for sale message card" for every 5,000 yen spent.

*Combining is not possible. (Example: Buy 3,000 yen on the first day in Yokohama, buy 2,000 yen on the second day, and add up to 5,000 yen.)
・A total of 11 types will be handed over at random. Please note that you cannot choose the type.


《Regarding returns and exchanges》

・We cannot exchange or return products due to customer convenience.
・We will do our best to ensure that you do not mistakenly hand over the purchased item or run out of change, but please be sure to check the item on the spot after purchase. We will not be able to accommodate late requests.
・Defective items can only be exchanged at the venue on the day. Please check it as soon as possible after purchase.
Please note that we may issue a refund if the product is out of stock.


《Caution: Others》

・Please refrain from coming all night or early in the morning, or waiting in the vicinity, as it will disturb the surrounding area.
・Please follow the instructions of the staff in the waiting line.
・If there is a rule violation or an act that disturbs the people around you, we may refuse to sell it.
・Trading of products in the neighborhood is prohibited.


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