[Important] Notice of Change in Credit Card Billing Timing and System Maintenance

2023.07.25

FC NEWS

Thank you for always using the "JO1 Official Fan Club".


In "JO1 Official Fan Club", in order to strengthen the security of payment by credit card, from August 1, 2023 (Tuesday), the timing of sending billing data to the credit card company for the "Monthly Membership Fee Course" will be changed. , will be changed as follows.


We apologize for any inconvenience this may cause you.

Thank you kindly look forward for your understanding.


■ Timing of change

Tuesday, August 1, 2023


■ Details of change

(Change before)

Billing data for usage (billing information) from the 1st to the last day will be sent to the credit card company at the beginning of the following month.

Example) Billing data for June usage will be sent to the credit card company around July 5th of the following month.


(after change)

Send the billing data (billing information) to the credit card company at the beginning of the month or on the day of enrollment.

Example) ①Continued users: Billing data for continued use in August will be sent to the credit card company around August 5th.

②Those who enrolled on August 10: Send the billing data to the credit card company at the time of completion of the enrollment procedure for usage in August.


■Members who continue to use the "Monthly Membership Fee Course"

Due to the above change, continuous users will be temporarily debited for two months at once.


[Billing example] Billing is confirmed on the 1st of each month (closed on the 20th of each month and debited on the 10th of the following month)

・Used in July → around August 5 (date of sending billing data to credit card company)

・August usage → around August 5 (date of sending billing data to credit card company)

⇒In the case of the billing example above, the charges for July and August will be debited together on September 10th.


※6月ご利用分に関しては、7月5日頃にカード会社に請求データを送信

*The closing date of the contract and the withdrawal date will differ depending on the credit card company you use.

For details, please check the invoice from your credit card company.


Due to the above change, system maintenance will be carried out on the following schedule.


▼Maintenance period

August 1, 2023 (Tuesday) 0:00 AM to 3:00 AM (scheduled)

*Times are subject to change.


During the period, all fan club contents that involve new memberships and logins will not be available.

We apologize for any inconvenience this may cause and appreciate your understanding.

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