《Venue: Same-day sales location/time》

[Tokyo] Ariake Arena special sales area

■ May 30, 2023 (Tuesday) 10:00-18:00 [Those who have tickets for 5/30 (Tuesday)]

■ May 31, 2023 (Wednesday) 10:00-18:00 [Those who have tickets for 5/31 (Wednesday)]

◆ Target people

◎Those who have a performance ticket (sale date and time)

*Please refrain from making direct inquiries (by phone, etc.) to the venue.

《Venue sales payment method》

1) Cash (Japanese yen only)

2) Credit card: VISA/MASTER/JCB/AMEX/Diners Club/DISCOVER

3) QR payment: WeChatPay

4) Electronic money: transportation IC

 

*Payment can only be made in a lump sum.

*If you use credit card, QR code payment, or electronic money, it may take some time to settle the payment depending on the communication situation. In addition, it may not be available due to circumstances such as the communication environment.

*Please note that it cannot be used in combination with cash payment.

* On the day of the event, we may stop using credit cards, QR payments, and electronic money due to unavoidable circumstances.

《Regarding returns and exchanges》

*We cannot exchange or return products due to customer convenience.

* Due to the material and production process, there may be some scratches or rubbing on the surface of the product. Please note that there are no defects in use.

*We will do our best to ensure that you do not mistakenly hand over the purchased item or run out of change, but please be sure to check it on the spot after purchase. We are unable to accommodate late requests.

* Defective items can only be exchanged at the venue on the day. Please check it as soon as possible after purchase. Please note that we may issue a refund if the product is out of stock.

《Precautions regarding product purchases, returns, and exchanges》

* The number of sales is limited.

* Products that are sold out on the day will also be sold on EC after the fact. Please note that the number of sales is limited.

*We are unable to provide product samples at the sales counter.

* Since there are many sales outlets, there may be an error in the sold out products. Even after the customer places an order, the product may be sold out and may not be available for purchase.

*If the product is sold out, we will inform you on the product POP, but please note that there will be a time difference in the information.

If the product is sold out, we may issue a refund.

《Precautions for goods sales locations》

*The sales time for each performance may change.

* Staying up all night at the venue or around the venue, gathering late at night, making noise, etc. will be a nuisance to the neighborhood, so it is strictly prohibited.

* Even if you form your own line before the start time of lining up, that line will be invalid. The staff will guide you to line up.

*Please follow the staff's instructions in the waiting line.

* Only customers who purchase official goods will line up in the waiting line for purchasing official goods. If you have someone with you, please meet outside the product sales area. Please refrain from waiting in the entrance waiting line.

*The following actions are prohibited as they may cause trouble for other guests.

* Product trading at the booth venue or near the facility

* Sit-ins around the facility

*Occupying benches for long periods of time

If we see these acts, our staff will call out to you.

・If you do not follow the precautions, or if you violate the rules or cause trouble for others, we may have to suspend sales.

・There is a possibility that venue sales will be postponed or canceled due to bad weather.