Thank you for using JO1 OFFICIAL FANCLUB.

For those who have completed the continuation procedure for the JO1 OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course", we will start shipping Law of Infinity (continuation benefit) for April 2022 on the following schedule.

[Law of Infinity Recipients]

Those who meet all the following conditions will be eligible for shipping.

・Persons who have registered for the "Monthly Membership Fee Bundle Payment Course" between January 1, 2020 and December 31, 2020.

・Persons who completed “automatic renewal” or “renewal procedure” from January 1, 2021 to March 31, 2022.

・Those whose membership expiration date after continuation is from January 1, 2022 to December 31, 2022.

◆Members eligible for shipping this month

[For those residing in Japan]

Those who have completed the continuation procedure for JO1 OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between March 1, 2022 (Tuesday) and March 31, 2022 (Thursday)

[For those residing outside of Japan]

Those who have completed the continuation procedure for JO1 OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between January 1, 2022 (Sat) and March 31, 2022 (Thursday)

*For countries and regions where international shipping procedures are difficult due to the influence of the new coronavirus infection, we will ship from the next month.

[shipping address]

We will ship to the address registered on My Page.

If you change your address, please log in to the site and change your member information from "Confirm/Change Member Information" on My Page.

If there is a change in your surname, please check this page and contact us.

*Please be sure to check the registration information on My Page at least one month before the scheduled shipping start month.

◆ Scheduled delivery start date

Any time from Wednesday, April 20, 2022

◆ About delivery

・Delivery will be by Kuroneko DM service and international parcel post.

・It may take about a week to deliver depending on traffic conditions and your area.

◆ Notes

・Members who have joined the JO1 OFFICIAL FANCLUB "Monthly Membership Fee Course" and new members are not eligible.

・We have received many inquiries about incomplete addresses. Please be sure to check your registered address.

・Please note that if reshipment is required due to an incorrect address, the reshipment fee will be charged.

・For those who are eligible for Law of Infinity 2022, we plan to start shipping from May 2022.

Please check here for details.

◆Frequently Asked Questions

・ [Law of Infinity] Course change in 2021

・ [Law of Infinity] I did the renewal procedure in 2021, but I did not receive it

・ [Law of Infinity 2022] Course change in 2022

・ [Law of Infinity 2022] I did the renewal procedure in 2022, but I did not receive it

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◆ Regarding undelivered inquiries

In case of non-delivery due to incomplete address etc., we will accept resend during the following period.
Please note that the shipping fee will be paid by the customer (members residing overseas must pay in advance via PayPal).

[Inquiry period]

・Members residing in Japan

Acceptance period for non-delivery: May 2nd (Mon) to May 8th (Sun), 2022

delivery method : Yupack cash on delivery

・Members residing overseas

Acceptance period for non-delivery: May 9 (Mon) to May 15 (Sun), 2022

Shipping method: Shipping fee payment via PayPal, EMS shipping

*Please pay by PayPal by May 31st 23:59 (Japan time).

[Inquiry method]

1 Confirmation and change of registered address

After logging in, please check and change your registered address from "Confirm/Change Member Information" on My Page.

(If your surname has changed, you cannot change it on My Page, so please contact us from "Help/Inquiries")

2. Apply from the URL below.

One application per member, so please check carefully before proceeding to the "Confirmation screen".

*Please note that there is no e-mail indicating that the transmission has been completed.

Member residing in Japan

resend application form

*​ ​You can access from 0:00 on Monday, May 2nd.

Members residing overseas

resend application form

*​ ​You can access from 0:00 on Monday, May 9th.

◆ Regarding inquiries about defective products

In the unlikely event that there is a defective product, please refer to the following "Help / Inquiries",

Please contact us from "Click here for defective replacement inquiries" during the inquiry reception period.

[Help/Inquiries] There was a defect in the shipment from the fan club. Can you exchange it for me?

https://jo1.jp/faq/detail/70

[Inquiry period]

Defective product inquiry acceptance period: ~ May 15 (Sun)

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[Information on continuing JO1 OFFICIAL FANCLUB membership]

Renewal procedures can be done from 3 months before the expiration date to the end of 3 months after the expiration date.

If automatic renewal is set, renewal processing will be carried out around the end of the membership expiration month.

Click here for details on the continuation procedure.

If you have any other questions, please check our help page.

【Notes】

Due to the social situation associated with the recent spread of new coronavirus infections, we have decided to extend the grace period for continuing membership from the usual one month to three months. We have extended it to

If you continue during the grace period, your registration information and other history will be carried over.

Please note that the extension of the grace period may be changed to the usual one month without prior notice.

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▼Normal grace period

[Grace period 1 month]

* Deadline at the end of January ⇒ Can be continued until the end of February, and withdraws after the deadline.

▼Temporary grace period

[Grace period 3 months]

* Deadline at the end of January ⇒ Can be continued until the end of April, and withdraws after the deadline.

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