Thank you for always supporting JO1.

Each form of JO1 2ND ALBUM “KIZUNA” released on May 25, 2022 (Wednesday) includes an “application lottery ticket (serial number)” only for the first press (first production). We will inform you about the details of the benefits that you can apply with this serial number.

[For participating in JO1 event]

At recent special events, there have been cases of fraudulent acts such as applying with multiple accounts, as well as falsification of identity verification documents. Manipulation of identity verification documents, forgery of identity verification documents, and use of forged identity verification documents are all criminal acts. Lending or borrowing of identity verification documents is also not permitted. In either case, the application will be invalidated and future participation in JO1 events will be prohibited. We will continue to strictly deal with disturbances/malpractices that lack equality in the operation of the event. Also, if such acts are rampant, we will have to stop holding special events.

The event can be carried out with the understanding and cooperation of the customer. Thank you for your cooperation.

Please be sure to read the notes below regarding how to confirm your identity verification documents.

≪ JO1 2ND ALBUM"KIZUNA" correspondenceRecruitment lottery benefits≫

[Prize S] JO1 2ND ALBUM release commemorative showcase event “PARTY With Us” invitation (500 people) & online live streaming viewing (* All applicants for S award)

≪Overview of Showcase≫

・Date and time: June 20 (Mon) Open 18:00 / Start 19:00

・Venue: Kanto area

・ Contents: Performance & Talk

JO1 2ND ALBUM to celebrate the release of, Showcase event "PARTY With Us" held!

We will invite 500 people to "PARTY With Us "by lottery from those who purchased the CD and applied for the S prize!

* Details and precautions such as the venue and admission method (meeting time) will be provided only to the winners.

*When holding this event, we will hold the event after taking infection prevention measures based on the government guidelines regarding the new coronavirus. If you do not follow the various precautions (participation conditions) described in the winning email, we may refuse to participate in the event, so please be aware in advance before applying.

* Only the person who applied for the showcase event invitation can enter. Please note that you will be asked to enter after confirming your identity on the day. Details of the identity verification method will be provided only to the winners.

* Due to the infection status of the new coronavirus infection, natural disasters, artists and other circumstances, we may be forced to decide to cancel or postpone the event, or cancel or change some of the events. Please note.

≪About online live distribution viewing≫

All applicants for the S prize will be able to watch this showcase event live online.

* After the distribution of this event, we plan to set up a missed distribution period until 23:59 on June 27th (Monday) as soon as preparations are completed.

<About the online distribution system>

"PARTY With Us "will be distributed using the video distribution service "Stagecrowd".

For details on how to view, we will contact you on My Page on the ticket board along with the distribution URL and viewing serial code.

Please check the recommended environment for watching Stagecrowd.

■PC
Windows 8.1 or higher (latest version of Google Chrome, Microsoft Edge, Firefox)
*Internet Explorer is not supported
Mac 10.12 or higher (latest version of Google Chrome, Safari, Firefox)

■Smartphone/Tablet

Android 6 or higher (latest version of Google Chrome)

iOS 12.2 or higher (latest version of Google Chrome, Safari)

https://stagecrowd.live/requirements/

Regarding the notes for theS prize, please be sure to read the notes at the back of the page.

[Prize A] Online autograph session (total of 450 people)

・ Individual online autograph session with each member ... 40 people for each member / 440 people in total

・Online autograph session with all 11 members: 10 people

Use a dedicated app to make video calls with members within the specified call time.

Signing will be done on a B3 size poster prepared by the secretariat.

In the individual online autograph session, we will include <the member's signature> and <customer's name> on the member's solo poster. For the online autograph session with all the members, we will put <all members' signatures> and <customer's name> on the member gathering poster. In addition, regarding the online autograph session with all members, please note that the member who writes the address will be random and cannot be selected.

<Schedule>

June 25, 2022 (Saturday) 10:00-18:00

June 26, 2022 (Sun) 10:00-18:00

*The schedule is subject to change.

<About the online autograph session>

●Please select only the desired "Members" or "Everyone" and "Schedule" and apply.

●Please note that you cannot select the "Time Zone".

●The call time for each member will be approximately 60 seconds for each individual member and approximately 110 seconds for all members (approximately 10 seconds per member). For the autograph session of all members, the member's screen will switch each time and it will be one-on-one during the call. The autograph session will end when the time comes even in the middle of the conversation.

●Regarding the address of the autograph session, the member will fill in the full name registered on the ticket board. We will also verify your identity in advance, so please be sure to register the correct information on the ticket board before applying. Please note that we cannot respond to other addresses.

●The signed poster will be sent later by the secretariat to the winner's address registered on the ticket board at the time of application. If there is a change in your address, etc., please update your registration information from "Change member information" on the ticket board My Page (https://ticket.tickebo.jp/en/user/login/) before applying. , please apply.

●Because the poster is autographed, there may be small scratches or folds on the poster during the process. Please note that we cannot accept returns or exchanges.

* Resale to third parties and listing/reselling at auctions are strictly prohibited.

[Prize B] Online talk session (total of 9,050 people)

・ Individual online talk session with each member ... 800 people for each member / 8,800 people in total

・ Online talk session with each unit ... 50 people for each unit / 250 people in total

Use a dedicated app to make video calls with members within the specified call time.

<Schedule>
June 25, 2022 (Saturday) 10:00-18:00
June 26, 2022 (Sun) 10:00-18:00
* The schedule is subject to change.

<About the online talk session>
●Please apply by selecting only the desired "member" or "unit" and "schedule".
●Please note that you cannot select the "Time Zone".
●The talk time with the member per winning will be about 30 seconds for both individual and unit. The individual online talk session will be one-on-one with the desired member. The unit will have the following unit members on one screen, and will be in the form of 2 or 3 members vs. 1 customer. The talk session will end when the time is up even in the middle of the conversation.

<Unit> *Unit members are the same on both days.

・ YONASHIRO SHO, KONO JUNKI, KINJO SUKAI

・ KAWANISHI TAKUMI, KIMATA SYOYA

・ TSURUBO SHION, OHIRA SHOSEI

・ SHIROIWA RUKI and SATO KEIGO

・ KAWASHIRI REN, MAMEHARA ISSEI

The application "WithLIVE Meet&Greet" will be used for both the A and B prizes.

◎ Application "WithLIVE Meet&Greet"

iOS : https://apps.apple.com/jp/app/id1525271943

Android : https://play.google.com/store/apps/details?id=jp.withlive.greet.meet

*This app is for smartphones or tablets. It cannot be used from a PC.

* iOS 11.0 or later, Android 6.0 or higher environment is required.

* This entry is required to participate in the A and B prize events. The entry method will be announced to the winners.

Winners will be notified of the member (unit) to participate and the date and time of participation by e-mail. In addition, you can check the details of how to participate and the information necessary to participate in the online talk session and autograph session on [My Page] after logging in to the ticket board a few days before each event.

A.Award,B Award NotePlease be sure to read the notes at the end of the page in advance.

■ Target product

JO1 2ND ALBUM『KIZUNA』　　

Released on Wednesday, May 25, 2022

<First Press Limited Edition A> [CD + DVD] ¥3,500 (tax excluded) / ¥3,850 (tax included)

<First Press Limited Edition B> [CD + PHOTO BOOK] ¥3,500 (tax excluded) / ¥3,850 (tax included)

<Regular Edition> [CD + SOLO POSTER] ¥3,000 (tax excluded) / ¥3,300 (tax included)

<Anime version> [CD + anime design sticker] ¥ 3,000 (excluding tax) / ¥ 3,300 (tax included)

<FC Limited Edition> [CD ONLY] ¥4,500 (tax excluded) / ¥4,950 (tax included)

* Please check the sticker attached to the product jacket to see if the "application lottery ticket (serial number)" is included.


■ Application period

May 24, 2022 (Tuesday) 18:00 to June 7, 2022 (Tuesday) 12:00 (noon)

【First time】

Application period: May 24, 2022 (Tuesday) 18:00 to May 29, 2022 (Sunday) 11:59 AM

Winning announcement: around 12:00 (noon) on Thursday, June 2, 2022

【Second time】

Application period: May 29, 2022 (Sunday) 12:00 (noon) to June 7, 2022 (Tuesday) 12:00 (noon)

Winning announcement: Saturday, June 11, 2022 around 12:00 (noon)

*This time, it will be an application lottery method that will be announced twice. Please be sure to check the schedule above.

*We will inform you about the results of each application by e-mail and on the My Page of the ticket board.

*The delivery of the winning announcement email is an estimated time and may be delayed.

*If you do not receive an email, you can also check your winning/losing status from your ticket board My Page.

*It may be difficult to connect to the application screen depending on the time of day (especially when the deadline is approaching). Please apply well in advance.

*You cannot apply outside the above application period. Please note.

■ Application method and precautions
JO1 2ND ALBUM" KIZUNA "release commemorative CD purchaser application lottery privilege reception page

https://ticket.tickebo.jp/jo1-2ndalbum/

*You can apply only once for each serial number listed on the application lottery ticket.

*This project uses a ticket board system.

*There is no limit to the number of times you can apply. You can apply only for the number of serial numbers.

*Ticket board member registration information at the time of application will be used for shipping at the time of winning and for identity verification at online events. Therefore, before applying, please check that your registration information is correct on the ticket board My Page (https://ticket.tickebo.jp/en/user/login/) before applying.

*Please apply from a smartphone or tablet (excluding some models). You cannot apply from a PC or mobile phone. Please note.

*If you do not have a smartphone when applying, please prepare an email address such as Gmail or Yahoo! Also, please apply from a family member's smartphone with the information of the person registered on the ticket board that you wish to participate in.

*If your child wishes to participate, please apply by registering your child's information as a member of the "ticket board". Please note that children will not be able to participate even if they apply with the registered account of their parents by mistake and win.

*Benefits are subject to change. Please note.

*If you are using anti-spam measures, please set up the domain reception of "tickebo.jp" in advance.

* If you use NTT Docomo's new rate plan "ahamo", au's new rate plan "povo", and LINE and SoftBank's new brand "LINEMO" and your registered email address is a carrier email address, you will be selected from the ticket board. Important notices such as e-mails will not be delivered, so please check and change your e-mail address from the ticket board My Page.

*Please note that no changes or cancellations can be made due to customer's convenience. Please purchase within the planned range based on your own responsibility.

*Please note that we cannot respond to inquiries from overseas.

* If the organizer determines that there is interference/misconduct that lacks equality in terms of event management, such as applying with multiple accounts by the same person, the application will be invalidated and future JO1 events will be prohibited. Participation/entrance is prohibited.

*It is strictly prohibited to buy, sell, or transfer to a third party the lottery ticket for this application and the serial number.

*If someone other than the person who purchased the CD acquires a serial number and applies for it, the right to apply for both the CD purchaser and the serial number acquirer will be invalid for any reason.

* It is strictly prohibited to sell or transfer the right to win to a third party, including family and friends. If it is discovered, the right to win will be invalidated. We also do not accept applications by proxy.

* Event participants are anti-social forces, etc. (meaning organized crime groups, gang members, right-wing groups, anti-social forces, and other equivalents; the same shall apply hereinafter), or anti-social forces, etc. In the event that the Company determines that the Company has any kind of interaction or involvement with antisocial forces, such as cooperating with or participating in the maintenance, operation, or management, the Company may refuse such person to participate in events or purchase products. We shall be able to

≪Precautions for S prize online live distribution≫

* You can watch the distribution on only one terminal.

* If you watch from the middle, it will be live distribution from that point, and you cannot rewind and play it during distribution.

*Since viewing requires a large amount of communication, a stable internet connection environment is required.

It is greatly affected by the condition of the internet line you are using, so please watch with the load on your line as low as possible.

* Depending on the customer's line status, there is a possibility that the video will be distorted, the delivery will be temporarily stopped or interrupted.

*The organizer will not be held responsible for any problems caused by the customer's Internet environment or viewing environment.

* Recording, audio recording, screenshots, etc. of online distribution events are strictly prohibited. Duplication, transfer, lending, uploading to the Internet/SNS, and other distribution of sound recordings (including recorded data) are strictly prohibited. If we discover that you have committed any of the prohibited acts, we will refuse your participation in future JO1-related events.

*There is a possibility that part of the event video will be released on official YouTube and other SNS after a certain period of time. Please note.

*All or part of the event may be canceled or changed unavoidably due to the artist or other reasons. In addition, due to Internet line or system trouble, there is a possibility that the distributed video or audio will be disturbed, or the performance will be temporarily interrupted or ended in the middle. In any case, please note that we cannot accept any returns or refunds for products.

≪Precautions for winning the S prize invitation≫

* We will verify your identity with the customer information at the time of winning (when applying for the event) and the "valid ID" specified here. Before applying, please check that your registration information is correct on the ticket board My Page (https://ticket.ticketbo.jp/en/user/login/) before applying.

* We will check the ID of the visitor at the time of admission. If we cannot verify your identity, we will refuse your entry regardless of the reason.

* When applying, please be sure to apply with the name of the visitor. We do not accept name changes after application.

*The content that will be confirmed on the day is the registration information you entered at the time of application. It is strictly prohibited to transfer even between family members or friends. No matter what the reason is, we will not accept changes after winning, so please be careful not to make any mistakes or omissions when applying.

<Regarding winning>

* Winners will be selected by lottery after the reception is closed. Please note that we cannot accept applications in groups, winning in consecutive numbers, or specifying seats.

*We are planning to implement a seating arrangement that takes measures to prevent infection. The winners will be guided to keep a certain interval. However, depending on the future guidelines, there may be cases where there is no space between the front, back, left and right seats.

*We may ask you to provide your emergency contact information when you visit. Please note that we may provide necessary information upon request from national agencies, local governments, etc. regarding your personal information.

*If you are unable to participate due to unavoidable reasons after winning, please be sure to contact us using the inquiry form.

<Regarding resale/transfer>

*Applications for the purpose of resale are strictly prohibited. It is strictly prohibited to resell the benefits won at this reception to a third party regardless of the reason. Also, the act of providing to a third party for resale is prohibited.

*If we discover that the item has been exhibited at an auction or resold at a high price, we will refuse entry to the exhibitor and purchaser. In addition, if resale, etc. can be confirmed, the identity of the relevant seat may be confirmed on the day of the event. If we are unable to verify your identity, we may refuse your admission.

Resale acts include listing/successful bids on auctions, buying and selling on the Internet and SNS, buying and selling through ticket shops, purchase agents, scalpers and malicious third parties.

* We are not responsible for any troubles related to the transfer of application lottery tickets and serial numbers.

<Regarding sound recording, video recording, and photography>

*It is strictly prohibited to take photographs, video, or audio recordings with a camera or mobile phone in the venue. These acts are also prohibited by law. Please note that in the unlikely event that someone is found taking pictures or recordings, their equipment will be immediately confiscated and they will be expelled from the venue. The organizers and artists will not be held responsible for any accidents, thefts, etc. that occur due to non-compliance with the staff's instructions.

If you discover such an act, it may lead to trouble between customers, so please be sure to speak to a staff member nearby. You may be asked to leave if the staff judges it to be a dangerous act or a nuisance. If you leave the venue, we will not be able to refund the product.

*On the day of the performance, a video and photo camera will be installed. Please be aware that the image of the customer's seat may be reflected in the photos and images within the scope of the audience.

<Precautions regarding performances>

*This performance will be held at less than the number of people at the venue set by each region while following the guidelines of the government and each local government, and we plan to thoroughly implement measures to prevent infection with the new coronavirus. Please follow the entrance/exit flow and viewing rules set by the organizer.

* Please be sure to check the details of the precautions to be taken when visiting and the details of measures to prevent the spread of virus infection at the event, as they will beprovided only to the winners who will be attending. In addition, if this performance is extremely difficult to hold due to the extremely strict limit on the number of people that can be accommodated at the venue, it may be unavoidably decided to cancel the performance.

*In the future, there is a possibility that the contents of the description will change in accordance with the guidelines and guidelines (guidelines for gradual relaxation of restrictions on holding events) that the government and local governments will show in the future.

* Performance dates, opening/starting times, performers, etc. are subject to change without notice.

*Transportation/accommodation expenses to the venue will be borne by each individual. Also, please note that refunds cannot be made in the event that there are changes to the performers or the content of the performance.

*There is no cloakroom where you can leave your luggage in the venue. Please manage your luggage and valuables at your own risk. Please note that we are not responsible for any damages such as theft or loss.

*The organizer is not responsible for any accidents, thefts, troubles, etc. caused by customers inside or outside the venue. In addition, if a similar act causes an accident or injury to a third party, the parties will be required to resolve the issue. The organizer will not be involved in the resolution of issues such as discussions.

*Customers who act in a manner that causes trouble for other customers, or who do not follow the instructions of staff or attendants inside or outside the venue may be asked to leave. Please be sure to follow the precautions specified on the JO1 OFFICIAL SITE / JO1 OFFICIAL FANCLUB.

Anyone who violates or fails to comply with the above may be refused entry or may be asked to leave. Fan club members may withdraw from the fan club. Please note that the admission fee and annual membership fee will not be refunded in that case.

*All or part of the event may be canceled or changed unavoidably due to the artist or other reasons. In addition, due to Internet line or system trouble, there is a possibility that the distributed video or audio will be disturbed, or the performance will be temporarily interrupted or ended in the middle. In any case, please note that we cannot accept any returns or refunds for products.

*Regarding a valid ID*

If you have a photo of your face, please bring one. This includes:

*Copying is not allowed for all items. Please bring the actual item within the expiration date.

(1) Passport

(2) Driver's License/International Driver's License

(3) Official license with photo (marine, aviation, architect, etc.)

(4) Basic Resident Registration Card

(5) Disability certificate

(6) Alien registration certificate

(7) My number card (Notification card is not acceptable)

(8) Welfare handbook

(9) Insurance card with photo

(10) Student ID card with photo

(11) Rehabilitation notebook

If you have an official ID other than the above (1) to (11), please contact us through the inquiry form at least one week before the performance.

Also, if you do not have any of the above (1) to (11) or an official ID, please bring the following documents.

*When using your Individual Number Card (My Number Card) as an ID, please present only the front side (the one with the photo). Please do not present the back side (the side with your personal number printed on it).

In addition, in the case of identity verification, we do not look at the back side of personal number card (my number card).

*The individual number (my number) notification card (a paper card without a photo with the individual number printed on it) cannot be used as an identification card.

*Please note that student ID cards for those over the age of 19 will not be accepted, even if they have a photo.

*If you do not have a student ID/insurance card with a photo, please see <If you do not have one with a photo>.

*Please note that photocopied/handwritten/expired/unusable documents cannot be used for identity verification documents.

■ If you do not have a photo ID

[Please bring two official certificates]

★Official certificate >>

Health insurance card, resident card, copy of family register, extract of family register, seal registration certificate, pension handbook

*Please keep all official certificates in the same state as they were officially issued.

In addition, resident cards, certified copies of family registers, and extracts of family registers will be valid within six months of issuance.

[Please bring 1 official certificate and 1 or more documents with your name printed]

★ Items with your name printed on them >>

Employee ID card, student ID card without photo, credit card, cash card

*You cannot enter with only one official ID.

*Utility bills (electricity/water, etc.) and various postal items will be invalid even if your name is printed on them.

■ Items that are not accepted as ID

Copies of the above, handwritten ones, expired ones, various point cards,

Utility bills for electricity, water, gas, etc., and various postal items

* In all cases, items that have been copied, handwritten, expired, or unusableare not allowed.

* Manipulating or forging identity verification documents, or using forged identity verification documents are all criminal acts.

* Lending and borrowing health insurance cards is also prohibited by law.

≪Common precautions for Prize A and Prize B≫

・We will verify your identity with the customer information at the time of winning (when applying for the event) and the “personal identification document with face photo” specified here. Before applying, please check that your registration information is correct on the ticket board My Page (https://ticket.ticketbo.jp/en/user/login/) before applying.

・Please be sure to prepare a “personal identification document with a face photo” of the person who won the lottery. You will not be able to participate in the event if you are unable to present a "personal identification document with a face photo" or if the customer information at the time of winning is different from the participant. Only the selected person can participate.

・Participation by more than one person is prohibited. If illegal resale or illegal transfer is discovered on auctions, ticket resale sites, or SNS, or if it is discovered that the registered information is false, we will refuse your participation and will not allow you to participate in future JO1 related events. We will refuse your participation.

About the designated "identity verification document with face photo"
① Passport

②Driver's license

③Student ID card with face photo
(If you have a student ID with a handwritten name, please prepare one of the items (a) to (f) below or one with your name printed on it on the day.)

④ My number card
(Please use a special card case that hides your personal number.)

⑤ Basic Resident Register card

⑥Disability certificate
・Physical disability certificate (with face photo)
・Mental Disability Health and Welfare Notebook (with face photo)
・ Nursing notebook (with face photo)

⑦Residence card

⑧Special Permanent Resident Certificate

If you do not have ① to ⑧, check with two items (a) to (f) below, or one item from (a) to (f) and at least one item with your name printed on it.
Make two images into one image and upload it to the app. Please note that 2 points of both names only will be NG.

(a) Insurance card

(b) Certificate of residence

(c) family register

(d) Family register extract

(e) Seal registration certificate

(f) Pension book

 

■ Examples of items with names printed or engraved

staff identity card

Student ID card without face photo

credit card

Cash card

Patient registration card

*Utility bills (electricity, water, etc.) bills and various postal items are not accepted, even if they have your name printed on them.

* My number notification card (without face photo) is also not acceptable.

*If you are a foreign national, please be sure to prepare your "passport" so that you can clearly identify yourself.

※외국 국적이신 분은 명확한 본인확인을 위해 여권을 반드시 준비해주세요

※Foreign customers will need valid passport for identification.

* In all cases, items that have been copied, handwritten, expired, or unusable are not allowed.

* Manipulating or forging identity verification documents, or using forged identity verification documents are all criminal acts.

* Lending and borrowing health insurance cards is also prohibited by law.

・On the day of the event, we will check the actual identity verification documents. Please be sure to bring it with you before participating.

If you cannot confirm the actual product on the day, we will refuse your participation.

・We strictly prohibit customers from recording calls, audio recordings, screenshots, etc. If it is discovered, the online autograph session and online talk session will be forcibly terminated. Duplication, transfer, lending, uploading to the Internet/SNS, and other distribution of sound recordings (including recorded data) are strictly prohibited. In the event that an act that falls under any of the prohibited items is discovered, we will refuse to participate in future JO1 related events.

・Please refrain from participating while smoking or drinking.

・Please refrain from painting your face excessively, as we cannot verify your identity. We will ask you to take the paint on the spot or refuse to participate.

・Please refrain from making excessive demands on members. Please note that we may refuse depending on the content.

・Regardless of the date of the event, participants must participate within the time allotted to each member by the organizer. We will not respond overtime.

・Please participate in an environment where the communication situation is stable. If the communication environment is unstable, you may not be able to use it comfortably, such as freezing. Please note that we cannot compensate for the customer's poor environment or equipment trouble.

・If you use a mobile phone line, a separate communication fee will be charged. Communication charges are the responsibility of the customer.

・The organizer will not be held responsible for any reason whatsoever if there is a problem or failure with the customer's mobile phone or network environment, or if an error such as communication is interrupted during a call. again. The organizer will not be held responsible for any damages caused by these events.
We will only make a transfer if there is a problem caused by the organizer side or the system side.

・If you are unable to participate due to the customer's circumstances such as not being on time or the line is not connected, or if there is a problem with the communication environment on the customer's side or the terminal such as a smartphone, we will not be able to make a transfer. Please note that we do not do this.

・If viewing is not possible in your area or due to other reasons, we cannot respond. Please note.

・Forcibly terminate the conversation even in the middle of the conversation at the discretion of the staff, such as when inappropriate expressions are seen in the content of the conversation (slander of the members, questions that cannot be answered, forced poses/expressions, acts contrary to public order and morals, etc.) We may do so.

・The management staff is monitoring the progress management and security. In addition, please note that the content of the call will be recorded by the management staff.

・Members may suddenly be absent due to poor physical condition.

・We may be forced to cancel or change all or part of the event due to the new coronavirus, natural disasters, artists, or other circumstances. In that case, we will not refund the product. Please note.

・Please follow the instructions of the management staff for all matters related to the operation of the event.

・If you do not follow these precautions, you may not be able to participate in the event. Also, the event itself may be cancelled.

● Inquiries about the application "WithLIVE Meet&Greet" and how to participate

WithLIVE Meet&Greet Support Center

support-mg@withlive.jp

※返信はsupport@withlive-mg.zendesk.comから届きます。「@withlive-mg.zendesk.com」からメールが届くように設定をお願いします。

*Depending on the content of the inquiry, it may take several days to reply.

*Only Japanese is supported.

*Opening hours: 11:00~18:00 (excluding weekends and holidays)

【Contact Us】

LAPONE Entertainment Co., Ltd.

■ Inquiry form

*We cannot reply to all inquiries. Thank you in advance for your understanding.

*Depending on the content of the inquiry, it may take several days to reply.

*Business hours: 11:00 to 18:00 (excluding weekends and holidays) Paste the document here