Thank you for using the "JO1 Official Fan Club" on a regular basis.

We will guide you to customers who use iPhone.

If you update to iOS15, due to the setting change associated with the update, when using a credit card for membership or renewal,

In addition, there have been cases where the procedure could not be performed normally, such as an error occurring during the procedure for changing credit card information.

▼Error wording

"The input contents are incorrect or there are items that have not been entered."

If an error occurs, please try the following solutions.

▼Solution

①Please try the procedure from a browser other than Safari.

②If you are using Safari, please change the iPhone settings as follows and try the procedure again.

<How to change iPhone settings>

"Settings" ⇒ "Safari" ⇒ "Hide IP address"

Change "Hide from Trackers" to "Off"

We apologize for any inconvenience this may cause and appreciate your understanding.

Please continue to support the "JO1 Official Fan Club".