About various emails

Q

I have inquired but have not received a reply.

A

We will reply to you on weekdays from 11:00 to 18:00, excluding weekends and holidays.

We will reply to your inquiry from the [fc.jo1.jp] domain.
Please be sure to set the reception permission for the above domain.

*If you have an iCloud, gmail, or PC address, please check other than your inbox, such as the "promotion tab" or spam folder.
»Q.I haven't received an email.

again, We are unable to respond to inquiries regarding the following content.vinegar.

Please note.

●Inquiries other than JO1 OFFICIAL SITE
●Contents related to event ticket advance, ticketing, seating, etc.
● Contents related to the artist's activities, private life, etc.

Depending on the content, it may take some time to investigate and answer if there is insufficient information or if there is no description of any unclear points.

Also, if we receive a large number of inquiries, we will respond in order.
We kindly ask you to refrain from contacting us in quick succession.

Other questions about "About various emails"

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  I haven't received the e-mail newsletter.
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