Reception overview

About electronic tickets

Check e-ticket details

Issue an electronic ticket with the "JO1 OFFICIAL APP".
"JO1 OFFICIAL APP" can be downloaded from here.

Electronic ticket	Ticket display date	2 weeks before the performance date *planned Seats will be displayed on the day of the performance.
	ticket display terminal	Smartphone with the phone number registered at the time of application *If you apply for multiple tickets, the electronic tickets will be issued together on the Applicant's smartphone.
	Distribution of tickets	Only for companions, distribution is possible from 12:00 on the day before the performance. *Applicants' tickets cannot be distributed.
	ticket trade	can be. Please check here for more information.

Admission on the day

Support for companions under the age of 18 who do not have a smartphone

About the official ticket trade/resale service “Ticket Pla Trade”

Please be sure to check before applying

1. How to apply

Log in with "Plus member ID" and "Password" when applying.

* You can check your Plus member ID on My Page.

Please be sure to receive the registration information (Kanji name, address, phone number) on My Page before proceeding with the application.

≫Click here for JO1 OFFICIAL FANCLUB My Page

If you have acquired multiple Plus member ID (EMTG IDs), please contact us below and integrate your IDs.

≫People who join the fan club (including fan club services other than JO1 OFFICIAL FANCLUB)

≫Those who have not joined the fan club or do not know the fan club they are joining

2. Compatible devices

• 

• Ticketing with the "JO1 OFFICIAL APP" can be used with a smartphone with a phone number starting with 090/080/070 that can connect to the Internet.
  [Supported OS]
  iPhone terminal: "iOS 13.0 or higher" or higher *SMS function required
  Android device: "Android OS 7.0 or higher" or higher *SMS function required

• * "Galaxy", "Raku-raku smartphone (devices released before 2014 that do not support Google Play)", "Garaho", "Tablet devices" and "iPod touch" are not compatible with electronic tickets.
  Also, some smartphones are not supported. Please be sure to check the non-compatible models.
• ※Electronic tickets can also be used on smartphones from overseas. You can enter your foreign phone number on the application form.
  If you are not able to receive your ticket on App after the E-tickets are issued, please contact the Tixplus customer support.
  ≫https://tixplus.jp/support/tixplus_en/

About compatible devices

3. About email reception settings

Information about the start of ticketing will be sent from "Ticket-Pla".

If you have set domain-specific reception, please set it so that you can receive emails from "plusmember.jp". In addition, please refer to here for settings such as spam mail and review it.

4. Precautions regarding resale/transfer

• Any act of reselling tickets purchased at this reception to a third party for any reason is strictly prohibited. The act of providing/transferring to a third party for resale is also prohibited. Purchase of tickets for the purpose of resale is strictly prohibited.
• Resale includes listing at auction, bidding, buying and selling on the Internet, ticket shops, application agencies, scalpers and malicious third parties.
• If we discover that the item has been exhibited at an auction, etc., or has been resold at a high price, we will refuse entry to the exhibitor and the applicant. In addition, if we can confirm the resale, etc., we may check the identity of the relevant seat on the day of the performance. If we cannot verify your identity, we may refuse your admission.
• Tickets sold at the reception of this performance (entertainment tickets) are "specified event admission tickets" and cannot be transferred for a fee at a price exceeding the selling price of the promoter without permission from the organizer. increase.
• The organizer will not be held responsible for any troubles caused by ticket resale or transfer.

5. Points to note when applying

• Eligible applicants (applicants) differ for each precedence. Please be sure to check your eligibility before applying.
• For each advance application, "One person only. Up to 4 tickets per performance."
• With one application, you can select from 1st choice to 2nd choice (optional) for each advance, and there is no duplicate winning for the same date and time performance.
• Cancellation after application and change of contents after acceptance is not possible at all. If you apply multiple times, only the last application will be valid.
Inquiries about reception
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ぴあ：営業時間10:00～18:00 土日祝・年末年始除く
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「チケットぴあ」お問い合わせ

• Even if multiple winners/applications are made, we will refuse admission to anyone other than the person himself/herself. In addition, information change, ticket cancellation, refund, refund, etc. are not possible at all.
• We do not accept name changes after application. The name displayed on the ticket is the registration information linked to the Plus member ID at the time of application. It is strictly prohibited to transfer even between family members or friends. No changes will be accepted for any reason, so please be careful not to make any mistakes or omissions when applying.
• If illegal trading is discovered, we will refuse admission. In that case, we will not be able to refund the ticket or bear the transportation expenses.
• All ticket advances will be a lottery. It is not on a first-come-first-served basis, so please check the precautions regarding the performance during the reception period and apply so that there are no mistakes. After the reception is closed, a fair lottery will be held from among all applicants and the winner will be determined.
• If your device is Android, you may not be able to apply depending on your browser. In that case, change the browser to Google Chrome and try again.
• Immediately after the start of reception and near the end of reception, it may be difficult to connect due to the concentration of access. Please allow enough time to complete the application procedure.
• We cannot answer any inquiries/requests regarding seats.
• Please note that we may provide necessary information upon request from government agencies, local governments, etc. regarding your personal information. The information you provide will not be used for any purpose other than the purposes described above.
• If you cannot participate due to unavoidable reasons, please use the official trade.
• In the future, there is a possibility that the content of the information will change in accordance with the guidelines and guidelines indicated by the government and local governments.
• In case of bad weather, the performance may be canceled or the contents may be changed. If the performance is held, we will not be able to refund even if you cannot attend due to natural disasters. Please note.
• Please note that refunds cannot be made even if there is a change in the performance content or performers. In addition, transportation and accommodation expenses to the venue will be borne by each individual.
• A special area will be provided for visitors in wheelchairs. If you would like to purchase a ticket with all seats reserved, please be sure to contact us at least 5 days before the performance. Please note that wheelchair seats are limited.

For other notes regarding performances,
Before applying Special site Please confirm.
I have confirmed the notes on this page and the special site.